Attendee FAQs


Have a question about registration or conference activities? We can help! Below we have answered some of the most Frequently Asked Questions about attending APCOM 2023.

How do I register to attend the APCOM 2023 Conference?

You can register online. For additional questions regarding registration for the APCOM 2023 Conference, please contact SME Customer Service at or 303.948.4200. To receive advanced registration rates, SME must receive your registration form and payment by May 18, 2023. After June 19, on-site registration fees apply.

How can I get a copy of an invoice or receipt?

Please send all receipt inquiries to or contact SME customer service at 303.948.4200. You can also view your meeting registrations online and print your registration acknowledgement through your SME profile. Please visit, use your email address and password on file with SME, and locate My Meetings below My Contact Information on the My Account page. To see registration details, select View Registration next to the corresponding meeting.

Are technical sessions included in the registration?

Your registration allows you access to all technical sessions.

When does on-site registration for attendees open?

On-site registration will open on March 21 at 3:00 pm.

May I bring a guest to meals and social functions?

A guest is welcome to attend the luncheon with a purchase of a guest registration. Guest registration includes 1 ticket to the luncheon and 1 drink ticket for the reception.

All guests need to be registered and must wear an official badge to functions. Purchase of additional tickets may be required if applicable. The spouse/guest registration is intended for those not employed in the industry and does not include admission to technical sessions. SME reserves the right to cancel, without notice, a spouse/companion registration suspected to be for a professional and/or sponsor.

How do I change my address or other contact information?

All changes to an attendee record must be submitted in writing to

What is the refund and cancellation policy for conference registration?

If circumstances require you to cancel your registration, you must do so in writing. Written notice must be sent via email to or, or by mail to APCOM Conference Registration, c/o SME, 12999 E. Adam Aircraft Circle, Englewood, CO 80112. Cancellations received by May 22, 2023 will receive a full refund, less a $100 processing fee. There are no refunds for no-shows and cancellations postmarked after May 23, 2023. Registrants are responsible for cancellation of their own hotel accommodations. Substitutions will be accepted in writing at no charge until May 22, 2023. NO REFUNDS for registration will be issued after the May 22, 2023 deadline. Registrants are responsible for cancellation of their own hotel accommodations.

How do I reserve housing for the APCOM Conference?

SME has secured a block of rooms at the special rate of $149 plus tax per night at the Holiday Inn Rapid City.  Reservations must be made by June 2, 2023, and are based on availability. Reservations can be made online by visiting Hotel & Venue.

I have a question about registration, transportation, hotel accommodations or a general question that is not covered here, who should I contact?

If you have additional questions, please contact SME customer service at, 303.948.4200 or 1.800.763.3132 (U.S. Only).